Privacy Policy

This Privacy Policy applies to information collected through the Sister Blooms website and related email communications.

It does not apply to third-party websites, platforms, or services that we do not control.

Depending on how you interact with us, we may collect:

Information you provide

When you submit an inquiry or contact us, you may provide:

• Your name
• Email address
• Telephone number
• Event date and location
• Event type
• Estimated budget
• Floral preferences and project details
• Information included in messages or correspondence
• Any other information you voluntarily provide

Please do not submit sensitive personal information, financial account information, government identification numbers, medical information, or confidential third-party information through the website.

Information collected automatically

Our website or hosting provider may automatically collect limited technical information, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Referring website
• Pages visited
• Access dates and times
• General geographic location derived from an IP address
• Website performance and diagnostic information

This information may be collected through server logs, cookies, or similar technologies used to operate, secure, and improve the website.

We may use personal information to:

• Respond to inquiries and communicate with you
• Evaluate potential floral design projects
• Prepare consultations, proposals, or service estimates
• Provide and administer requested services
• Maintain business and correspondence records
• Operate, secure, troubleshoot, and improve the website
• Prevent fraud, misuse, and security incidents
• Enforce our agreements and policies
• Comply with legal, tax, accounting, and regulatory obligations
• Establish, exercise, or defend legal claims

Submitting an inquiry does not create a client relationship or guarantee availability, pricing, or acceptance of a project.

We may disclose information to:

• Website hosting, email, information technology, security, and professional service providers
• Contractors or vendors assisting with an event or requested service, when reasonably necessary
• Lawyers, accountants, insurers, and other professional advisers
• Government agencies, courts, or law enforcement when required by law or valid legal process
• A successor or potential successor in connection with a merger, financing, restructuring, sale, or transfer of the business
• Other parties at your direction or with your consent

We require service providers to use personal information only for authorized business purposes, subject to applicable contractual and legal obligations.

Sister Blooms does not sell personal information for money.

Based on our current website practices, we do not share personal information for cross-context behavioral advertising. If our practices change, we will update this Privacy Policy and provide any legally required notices or opt-out mechanisms.

The website may use cookies or similar technologies that are necessary for website functionality, security, performance, and basic traffic measurement.

Browser settings may allow you to block or delete cookies. Blocking essential cookies could affect website functionality.

Do Not Track and preference signals

Some browsers transmit "Do Not Track" signals. Because there is no universally accepted standard governing these signals, the website may not respond to them.

Where required by applicable law, we will process legally recognized browser-based opt-out preference signals, such as Global Privacy Control, in a manner consistent with the law and our actual data practices.

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries
• Evaluate and provide services
• Maintain business, tax, and accounting records
• Resolve disputes
• Enforce agreements
• Satisfy legal and regulatory requirements

Retention periods depend on the nature of the information, why it was collected, and applicable legal obligations. Information that is no longer reasonably necessary will be deleted, anonymized, or securely disposed of where practicable.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No website, email system, transmission method, or storage system is completely secure. We therefore cannot guarantee absolute security. Information submitted by email may be transmitted through systems outside our control.

The website and our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information online from children under 13.

If you believe a child under 13 has provided personal information to us, contact us so we can investigate and, where appropriate, delete it.

California residents may have rights concerning their personal information under applicable California law. Depending on the law and whether it applies to Sister Blooms, these rights may include the right to:

• Request information about personal information collected, used, or disclosed
• Request access to or a copy of personal information
• Request correction of inaccurate personal information
• Request deletion of personal information, subject to legal exceptions
• Opt out of the sale or sharing of personal information
• Limit certain uses of sensitive personal information
• Receive equal service and pricing without unlawful discrimination for exercising privacy rights

Sister Blooms does not currently sell personal information or use sensitive personal information to infer characteristics about individuals.

To submit a privacy request, email sisterblooms@gmail.com with the subject line "Privacy Request."

Describe your request and provide enough information for us to reasonably identify the relevant records. We may request additional information to verify your identity and protect against fraudulent requests. An authorized agent may submit a request where permitted by law, subject to verification of the agent's authority and the consumer's identity.

These rights are subject to applicable legal limitations and exemptions. If a particular privacy law does not apply to Sister Blooms, we may handle requests voluntarily at our discretion.

The website may link to social media platforms or third-party websites. Those services operate independently and have their own privacy practices.

We are not responsible for the privacy, security, availability, or content of third-party services. Review their policies before providing personal information.

We may update this Privacy Policy as our practices, technology, vendors, or legal obligations change.

The updated version will be posted on this page with a revised "Last Updated" date. If required by law, we will provide additional notice or obtain consent before applying material changes.

For questions, privacy requests, or concerns about this Privacy Policy, contact:

Sister Blooms
Los Angeles, California
Email: sisterblooms@gmail.com